Aksar Poochhe Jaane Waale Sawaal
Woh sab kuch jo dukandaar asal mein humse poochte hain, seedhe-seedhe jawaab, category ke hisaab se.
Pricing Aur Price-Lock
Kya Vanij muft hai?
Haan. Har install 15 din ke full-feature trial se shuru hota hai. Uske baad, Free plan hamesha ke liye chalta rehta hai: unlimited basic (parcha) billing aur udhaar khata, aapke documents par ek chhoti si "Created with Vanij" line ke saath. Aapka data kabhi limited ya lock nahi hota, aur export hamesha muft hai.
Vanij ki kimat kitni hai?
Ek hi all-inclusive plan, use pay karne ke teen tareeke: Monthly ₹299, Yearly ₹2,999, ya Lifetime ₹9,999 (maujuda prices, GST inclusive). Har feature har option mein shaamil hai; kuch bhi kisi unche tier ke liye roka nahi jaata.
Price-lock promise kya hai?
Jis kimat par aap join karte hain, wahi aapki jeevan bhar ki kimat hai, aapke license ke saath hamesha ke liye record ki jaati hai. Jaise-jaise zyada dukandaar judte hain, public kimatein batchon mein badhti hain; aapki kabhi nahi badhti, renewal par bhi nahi aur upgrade par bhi nahi.
Kya koi trial hai?
Haan, har naya install poore 15 din ke trial ke saath aata hai, har feature unlocked, koi payment nahi chahiye. Trial khatam hone ke baad aapko hamesha ke liye ek sach mein istemaal karne layak Free plan milta hai, aur aapki pehli paid kharid par 30 din ki bina sawaal-jawaab money-back guarantee bhi hai.
Agar main renew nahi karta to mere data ya access ka kya hota hai?
Kuch bhi kabhi delete ya lock nahi hota. Agar koi paid plan khatam ho jaata hai, to Vanij bas Free plan par aa jaata hai (parcha billing aur udhaar khata chalte rehte hain), aur aapka data export karna har plan par hamesha muft rehta hai.
Kya main baad mein Monthly se Yearly ya Lifetime mein switch kar sakta hoon?
Haan. Aapka naya plan turant shuru ho jata hai, aur yeh usi locked tranche par price hota hai jis par aap shuru mein jude the, aaj ki live price par kabhi nahi.
Kya kimaton mein GST shaamil hai?
Haan, dikhayi gayi har kimat GST sahit hai, aur har khareed par aapko ek sahi tax invoice email ki jaati hai.
Kya naye users unche tier par judne se meri kimat badhegi?
Nahi. Naye pricing tiers sirf un naye customers par lagoo hote hain jo uske baad judte hain. Aapki apni kimat usi pal lock ho jaati hai jab aap pehli baar payment karte hain, aur uske baad har renewal par waisi hi rehti hai.
Data Swaraj Aur Privacy
Mera business data kahan store hota hai?
Aapke apne phone par, aur aapki apni Google Drive mein backup hota hai. Vanij ka koi company server nahi hai jo aapke invoice ya customer list store kare; isi ko hum Data Swaraj (data azaadi) kehte hain.
Kya Vanij bina internet ke kaam karta hai?
Poori tarah se. Billing, udhaar khata, sab kuch bina kisi internet connection ke kaam karta hai. Internet sirf Google Drive backup, license activation, aur support chat ke liye chahiye hota hai.
Kya Vanij mera business data becheta ya share karta hai?
Nahi. Hum chahein bhi to technically aapka business dekh hi nahi sakte: aapke invoice aur customer list sirf aapke phone aur aapki apni Drive par rehte hain, kisi Vanij server par kabhi nahi.
Vanij asal mein kaun sa data collect karta hai?
Bahut kam, aur aapke business records kabhi nahi. Aapke license ko chalaane ke liye zaroori account details (aapka Gmail address) aur agar aap kisi khaas issue mein support ki madad ke liye Debug Mode on karte hain to basic app diagnostics. Poori list ke liye hamari Privacy Policy dekhein.
Kya Vanij ki apni team mere invoice ya customer list dekh sakti hai?
Nahi. Hamari taraf koi dashboard, database, ya server hi nahi hai jo aapka business data rakhe, to support conversation ke dauraan bhi hamari team ke dekhne ke liye kuch nahi hota, jab tak aap khud koi screenshot share na karein.
Agar mera phone kho jaaye ya chori ho jaaye to kya mera data surakshit hai?
Haan, jab tak Google Drive backup on hai (jo sign in karte hi apne aap connect ho jaata hai). Naye phone par usi Google account se sign in karein, aur aapka business data, backup, aur license sab wapas aa jaate hain, kuch bhi restore hone se pehle ek preview ke saath.
Main apna data backup kaise karoon?
Sign in karne ke baad aapki apni Google Drive mein backup apne aap ho jaata hai, saath hi aapke phone par ek offline .bak file bhi rakhi jaati hai. Aap Settings se kabhi bhi manual backup bhi kar sakte hain.
GST Aur Compliance
Mere paas GST number nahi hai, kya main Vanij istemaal kar sakta hoon?
Bilkul. Setup par Simple Mode choose karein, saaf-suthre non-GST parcha bills ke liye, bina kisi tax jargon ke. Baad mein GST ke liye register karein? Ek tap mein mode switch karein aur ab tak banaya hua koi bhi bill nahi khota.
Main ek Composition dealer hoon, kya Vanij support karta hai?
Haan. Vanij Composition dealers ke liye kaanooni roop se sahi Bill of Supply print karta hai, zaroori declaration text apne aap shaamil karte hue; koi alag setup nahi chahiye.
Return aur correction (Credit Notes) ka kya?
Kaanooni roop se sahi tareeke se handle hota hai: ek asli Credit Note jo asli bill ko reference karta hai, aapka stock restore karta hai, aur customer ka khata adjust karta hai. Save kiye gaye bill kabhi edit nahi kiye ja sakte, jisse aapki books hamesha audit-proof rehti hain.
Kya Vanij e-invoicing (IRN) support karta hai?
Abhi nahi, yeh hamare roadmap par hai. Agar aapka turnover sarkaar ki e-invoicing seema se upar hai, to abhi ke liye apna IRN official portal se generate karein, aur apne tax advisor se bhi salaah lein.
Kya Vanij CGST/SGST aur IGST apne aap calculate karta hai?
Haan. Vanij aapki firm ke registered state ki tulna customer ke place of supply se karta hai aur CGST plus SGST, ya IGST, apne aap lagaata hai; aapko yeh kabhi haath se calculate nahi karna padta.
Kya main baad mein bina data khoye Simple Mode se GST Mode mein switch kar sakta hoon?
Haan, ek tap kabhi bhi Simple Mode ko GST Mode mein upgrade kar deta hai, aur har customer, product, aur purana bill bilkul waisa hi rehta hai jaisa tha.
Kya Vanij mere CA ke liye GSTR-1 export generate karta hai?
Haan, Reports mein ek GSTR-1 CSV export shaamil hai (HSN Summary, B2B aur B2CS), jo standard GSTN column layout mein bana hai aur ek asli device par end to end test kiya gaya hai, to aapki monthly filing saumpne ke liye bas ek export lagta hai, koi manual rebuild nahi.
Tax Invoice, Bill of Supply aur Simple Bill mein kya fark hai?
Tax Invoice GST Regular dealers ke liye hai aur CGST/SGST ya IGST dikhaata hai. Bill of Supply iski jagah Composition dealers jaari karte hain, bina kisi tax ke, zaroori declaration ke saath. Simple Bill un dukaano ke liye hai jinke paas bilkul bhi GST number nahi hai, bina kisi tax field ke ek saaf parcha. Aapki Business Profile set hote hi Vanij sahi wala apne aap chun leta hai.
Features Aur Billing
Vanij kya hai?
Vanij Bharat ke chhote aur madhyam vyavsayon ke liye billing aur GST invoicing app hai, jise EWUS Technologies ne banaya hai. Yeh Android par chalta hai aur offline kaam karta hai: aapke customers, products, bills aur udhaar khata kisi company ke server par nahi, aapke apne phone mein rehte hain, aur backup aapki apni Google Drive mein jaata hai. Isme GST tax invoice aur bina-GST wali saadi parcha billing dono hain, saath mein stock aur reports bhi.
Kya main thermal printer par print kar sakta hoon?
Haan, Settings mein 2 inch ya 3 inch ka receipt layout chunein aur aapka bill ek sahi thermal size ke PDF ki tarah print hota hai, saamaanya A4/A5 PDFs aur ek-tap WhatsApp sharing ke saath-saath. Yeh aapke phone par pehle se istemaal ho rahi kisi bhi printer app ya Bluetooth/USB print service ke saath kaam karta hai; koi alag in-app printer driver set nahi karna padta.
Kya staff bina profit dekhe ise istemaal kar sakta hai (Staff Mode)?
Haan. Staff Mode PIN se protected hai: staff bill bana sakte hain aur payment record kar sakte hain, jabki purchase price, margin, reports, aur settings sab unse chhupe rehte hain.
Kya main udhaar track kar sakta hoon aur payment reminders bhej sakta hoon?
Haan, har credit bill apne aap us customer ke ledger mein post hota hai, aur aap ek tap mein ek vinamra WhatsApp ya SMS reminder bhej sakte hain, ya ek poora Statement of Account PDF ki tarah share kar sakte hain.
Kya Vanij stock aur low-stock alerts manage karta hai?
Haan, har sale par stock apne aap ghatta hai aur har purchase par badhta hai, low-stock alerts bhi bane hue hain. Near-expiry alerts, batch tracking aur barcode scanning bhi ban chuke hain aur apne asli-device testing ke aakhri round se guzar rahe hain.
Kya main Quotations, Delivery Challans aur Purchase Bills bhi bana sakta hoon?
Ye ban chuke hain aur aakhri testing mein hain: Quotations, Proforma Invoices aur Delivery Challans, saath hi Purchase Bills, Purchase Orders, suppliers, expenses aur ek simple cashbook. Hum kisi feature ko "live" tab tak nahi kehte jab tak woh is page ke har feature jaisi asli-device testing pass na kar le, to inhe aaj nahi balki bahut jald aate hue maanein.
Main asal mein kitni jaldi bill bana sakta hoon?
Ek saamaanya sale ke liye bas kuch hi taps lagte hain, aur Counter Mode khaastaur par is speed ko hit karne ke liye banaya gaya hai, tab bhi jab koi one-time item abhi aapki product list mein na ho.
Kya Vanij non-GST dukaano ke liye bhi kaam karta hai (Simple Mode)?
Haan, Simple Mode Vanij chalaane ka ek poora, first-class tareeka hai, koi stripped-down version nahi. Yeh aapko bina kisi tax jargon ke saaf parcha billing aur udhaar khata deta hai, jitni der aapko chahiye utni der tak.
Vanij doosre billing apps se kaise alag hai?
Zyadatar doosre billing apps do cheezein nahi karte: aapki kimat us din se jeevan bhar ke liye lock ho jaati hai jis din aap join karte hain, renewal ya upgrade par kabhi nahi badhti, aur aapka business data aapke apne phone aur aapki apni Google Drive par rehta hai, kisi company ke server par nahi. Aapko wahi GST billing, udhaar khata, aur reports milti hain, bas apna data ya apni kimat kisi aur ko saunpe bina.
License Aur Devices
Agar mera phone kho jaaye ya badal jaaye to kya hoga?
Naye phone par usi Google account se sign in karein aur restore karein. Aapka backup aur aapka license dono saath wapas aa jaate hain, kuch bhi apply hone se pehle ek preview ke saath.
Kya ek license 2 businesses chala sakta hai?
Yahi plan hai: ek hi license par 2 alag business profiles tak, har ek ki apni poori tarah alag books aur apni invoice numbering series ke saath. Yeh feature ban chuka hai aur ise poori tarah live kehne se pehle asli-device testing se guzar raha hai, to ise bahut jald aate hue maanein.
Agar main app dobara install karoon to apna license kaise wapas laoon?
Aapka license teen jagah save hota hai (khud app mein, aapki on-device backup file ke andar, aur aapke Drive backup folder mein), to bas usi Google account se wapas sign in karna aur restore karna ise apne aap wapas le aata hai.
Mera license mere Google account se juda hai, kisi ek device se nahi, naye phone par kya hota hai?
License ke kaam karne ke tareeke mein koi device limit bana hi nahi hai. Yeh aapke Google account ko follow karta hai, to naye phone par jaana ek saamaanya sign-in-and-restore hai, koi dobara khareed nahi.
Lifetime khareedne ke baad, kya sach mein kabhi koi renewal nahi hota?
Sahi hai, Lifetime khareed ek one-time payment hai, koi renewal kabhi nahi, aur Vanij jo bhi bhavishya mein koi feature laata hai woh aapke liye apne aap shaamil ho jaata hai, bina kisi atirikt kimat ke.
Kya main jitne customers, products ya bills bana sakta hoon us par koi limit hai?
Kisi bhi plan par koi artificial limit nahi hai, Free plan samet. "Sabko sab kuch" ka matlab hai ki koi bhi feature ya capacity kabhi paid add-on ke taur par roki nahi jaati.
Support Aur Refunds
Aapki refund policy kya hai?
Aapki pehli khareed par 30 din ki bina sawaal-jawaab money-back guarantee. support@vanijbill.com par email karein aur refunds 7 working days ke andar process ho jaate hain.
Main apna account aur data kaise delete karoon?
Business data ke liye, Settings mein jaayein aur Delete All Data chunein, jo aapki Drive backup bhi clear kar deta hai. Account records ke liye, in-app deletion ya Delete Account page istemaal karein; account record deletion 30 din ke andar poori ho jaati hai.
Kuch galat hone par mujhe madad kaise milegi?
In-app Vanij Assistant turant jawaab deta hai aur aapko step by step troubleshooting mein le jaata hai. Agar yeh sach mein kuch solve nahi kar paata, to yeh aapke liye apne aap ek support ticket khol deta hai, koi form nahi bharna padta.
Kya koi asli insaan hai, ya sirf chatbot?
Dono. Assistant zyaadatar sawaal aur troubleshooting khud handle karta hai, aur jo bhi issue yeh solve nahi kar paata woh ek asli support ticket ban jaata hai jise ek insaan jawaab deta hai, aam taur par 24 se 48 ghanto ke andar.
Agar app crash ho jaaye ya koi bug aa jaaye, to kya mera data kho jaayega?
Nahi, aapka business data aapke phone par ek local database mein aur aapki Drive backup mein rehta hai, app process se poori tarah alag, to koi crash aapke save kiye hue bills, customers, ya products ko nahi chhoota.
Mere support ticket ka jawaab kitni jaldi milega?
Hamara target 24 se 48 ghante hai, aur har ticket mein aapki device aur app version ki details pehle se apne aap shaamil hoti hain, to sirf problem bataane ke liye koi aage-peeche nahi karna padta.
Bhaashayen
Vanij kaun si bhaashayen support karta hai?
Launch par English, Hinglish aur Hindi is tyohaari season mein aa rahe hain, aur uske baad aur bhi Bhartiya bhaashayen. Har bhaasha aapke plan par hamesha muft hai.
Kya Vanij Hindi mein uplabdh hai?
Launch par abhi nahi; Vanij pehle English mein aata hai, Hindi (aur Hinglish) is tyohaari season ke liye plan ki gayi hai.
Agar mujhe English padhne mein sahooliyat nahi hai, to kya main Vanij istemaal kar sakta hoon?
Launch par, app khud English mein hai, lekin in-app Vanij Assistant pehle se Hindi aur doosri Bhartiya bhaashaon mein jawaab de sakta hai agar aap usi bhaasha mein type ya poochein, to rozmarra ki madad ke liye English zaroori nahi.
Kya voice support Hindi mein uplabdh hoga?
Vanij Assistant ke liye voice support plan ki gayi hai, English aur Hindi se shuru karte hue, lekin yeh abhi live nahi hai; aaj Assistant typed chat ke zariye kaam karta hai. Ek pakki taareekh tay hote hi hum is page ko update karenge.
Kya printed invoice PDF Hindi text support karta hai?
Invoice PDF pehle se hi ek bundled font ka istemaal karke rupaye ka chinh (₹) sahi tareeke se dikhaata hai, test aur confirm kiya hua. Khud invoice par poora Hindi (Devanagari) text, Hindi language update ke saath aa raha hai, aaj ke build par abhi guaranteed nahi hai.
Kya mujhe baad mein aur bhaashaon ke liye atirikt paise dene honge?
Nahi. "Sabko sab kuch": Vanij jo bhi bhaasha kabhi jodta hai woh aapke maujooda plan par muft shaamil hoti hai, purana ho ya naya, bina kisi atirikt kimat ke, kabhi bhi.